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Insurance Advisory Service
  • Home
  • Our services
    • Personal Advice
      • Estate Planning
      • Financial Planning
      • Health and Wellness
      • Home and Contents Insurance
      • Income Protection Insurance
      • Investments
      • Landlord Insurance
      • Life Insurance
      • Motor Insurance
      • Retirement Planning
      • Self Managed Super Funds (SMSF)
      • Total and Permanent Disability insurance
      • Trauma Insurance
      • Wealth Accumulation
    • Business Advice
      • Business Expenses
      • Business Interruption
      • Business Package
      • Business Property
      • Buy Sell Agreements
      • Commercial Vehicle
      • Cyber Protection
      • Group Income Protection
      • Key Person
      • Management Liability
      • Marine Transit
      • Professional Indemnity
      • Public Liability
    • Connected Advice
      • Starting Out
      • Growth and Discovery
      • Planning and Consolidation
      • Retire with Purpose
  • Your Journey
    • Starting Out
    • Growth and Discovery
    • Planning and Consolidation
    • Retire with Purpose
  • Resources
    • Videos
    • News and Views
    • E-Books
    • Case Studies
      • Trauma Insurance Case Study
      • Business Property Insurance Case Study
      • Business Interruption Case Study
      • Superannuation Case Study
      • Workers' Compensation and Income Protection Case Study
      • Contract Review Case Study
      • Business Property Insurance Case Study II
    • EOFY
    • Infographics
  • About IAS
    • The IAS approach
    • Philosophies
      • Values
      • Investment Philosophy
      • Insurance Philosophy
      • Retirement Income Philosophy
      • Fee Philosophy
    • Our People
    • The IAS CVP
    • Testimonials
    • Affiliates
    • Frequently Asked Questions
    • Compliance
  • Contact
(02) 8268 2900

Our Values

At IAS, our values are the foundation of how we work with you — how we listen, how we advise, and how we show up, year after year. We walk beside you on your financial journey. We grow with you.

Curiosity

Good advice starts with good questions. We’re genuinely interested in your life — your goals, your concerns, the things that keep you up at night. The better we understand you, the better we can help. Whether you’re just starting out or navigating the complexities of retirement, we begin every relationship by listening.

Consistency

We do what we say, and we say what we mean. Our advice doesn’t change with the weather or the headlines. We bring the same level of integrity, honesty and care to every client, every meeting, and every decision — regardless of your portfolio size or where you are in your journey.

Communication

Financial advice is only useful if you understand it. We speak plainly, explain clearly, and make sure you’re never left wondering what’s happening or why. We’ll keep you informed — not with jargon-filled reports, but with straight, timely information that actually helps you make confident decisions.

Trustworthiness

Trust is earned, not assumed. It’s built through curiosity, consistency and clear communication — and it’s the reason our clients stay with us for years, often decades. When you work with IAS, you can be confident that we’re acting in your best interests. Always.

Reliability

You can depend on us. Not just to return your call or prepare for your meeting, but to be there when it genuinely matters — when markets are volatile, when life throws something unexpected, when you need someone in your corner. Reliability isn’t dramatic. It’s the quiet work of showing up, every time.

Appreciation

We don’t take your trust for granted. Every client relationship represents a life’s worth of work, ambition and care, and we honour that. Appreciation runs through everything we do — from how we treat each other as a team to how we acknowledge the milestones and challenges our clients share with us.

IAS has been a family-run business since 1973. Our values haven’t changed because they don’t need to. What changes is how we apply them — adapting to your life as it evolves, from your first financial plan through to retirement and beyond.

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ABOUT US

Founded and operated by the Brassett family since 1973, Insurance Advisory Service (IAS) is a women-led advisory service specialising in bespoke financial and insurance solutions.

At IAS, our mission transcends numbers – it’s about helping you achieve your goals and protect your legacy. Our clients are businesses, families and individuals – all with their own unique goals and aspirations; we tailor our strategies and holistic advice accordingly. Together, we help you navigate the path to financial well-being and peace of mind.

AFSL Name: Insurance Advisory Service (NSW) Pty Ltd
AFSL Number: 234624

CONTACT US

Street Address
Level 2, 273 Alfred Street
North Sydney, NSW 2060
Postal address
PO Box 1073
North Sydney, NSW 2059
Call: (02) 8268 2900

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